Flight delays are causing MAJOR issues all around the world!
I have been traveling so much the past three weeks that many nights I wake up not knowing where I am..LOL. I am so glad to be back to traveling. My family and I spent two weeks in Paris and London. Since restrictions were still in place to come back into the US, there weren’t too many tourists which we enjoyed. Not too many people sipping champagne with me on top of the Eiffel Tower.
I do plan all of my own travel planning which most people seemed surprised I do. Since I do plan hundreds of trips a year, why would I want to plan my own?
Simply, I want to experience my client’s experience. I use the same suppliers I book for you, and I go out with the same guides. I had an amazing experience with many of the tours I booked for us, but even I had some hiccups. To me they seemed little, but I did notice that it worried some of my family. This had me thinking, if you don’t know what to do, what do you do?
If you read the news, I am sure you have read about all these flight delays and cancellations. There are actually dozens more delays and cancellations than are actually reported. Our clients have been experiencing them a lot including myself when I was coming back from London. A delay or cancellation is never fun, especially when you are on the plane and the pilot tells you the flight has been canceled, now get off. Yes, this happened to our clients.
What have we told our clients to do when this has happened? It is quite simple. Be one of the first people to talk to the gate agent. Yes, that person who was tapping away on the computer for an hour before your flight and helps you scan your ticket, get to them first! The gate agent has a lot of power, and they are your fastest way to getting a new flight if yours was canceled. Ask for a same-day flight, or what can get you there the most direct and fastest.
Now say you are delayed. Yeah, that means there is still hope that your flight is going! We don’t love delays but we like them better than a cancellation. Again, Go to the airline gate agent and talk with them about other options for connections. Most importantly, be patient and keep an eye on the flight times after your check-in, especially while you are at the gate. If you know you are going to miss your connection, head to that gate agent.
This will all get sorted out but I personally don’t see it happening this summer or fall, so if you are traveling during this time, keep this email handy.
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"I wanted to also say what a pleasure it’s been planning our trip with you. We really think your ideas would have made our trip to Italy a trip of a lifetime. We are looking forward to re-booking this vacation when the virus situation is no longer an issue. I also can’t thank you enough for all your help. Reg and I are so looking forward to calling you with new dates someday hopefully soon."
Regis Family
Philadelphia, PA
“Mary is ABSOLUTELY FANTASTIC! She was extremely knowledgeable about each of the cities we went to and different excursions we were able to try. She gave us wonderful recommendations of what to do and what is not worth the time and/or money. She was very organized and sent us a binder of our itinerary as well as all of the vouchers we would need for our trip. She set up personal transfers from the airports/train stations/hotels/etc. which was wonderful! We did not have to worry about what time we needed to leave or how we were going to get there. This allowed us to enjoy our trip and not stress about the details. I would recommend Mary to anyone looking for an amazing and stress-free trip! She thinks of every little thing and is there to guide you every step of the way! I will definitely be using her anytime we need a vacation and recommending her to all of our friends and family!!”
Stephanie
Ohio
We have changed the Greece dates to 2023. We had so many people interested in traveling with us, but still wanted to wait another year. We want everyone to feel comfortable, so we have decided to move the dates to 2023.
