I use a Travel Agent for the same reasons you do…

I have not always been a travel agent. Before I was a travel agent, I used a travel agent to book my vacations. I needed help, support, and understanding of the “W’s.” Where, What, and WOW. I always wanted to make the most of my time while I was on the vacation, but for me the problem was that I didn’t have the time to do all the research.

I always knew where I wanted to go whether it was a region, country, or city, but I didn’t know the logistics of the best routes to get there, where to stay, what to see, and what was one thing that was going to WOW me while I was there. Now, when I say WOW me I don’t mean that I needed my adrenaline at the highest level. I just wanted one thing while on the vacation that for me to look at it, taste it, or feel it and I would say WOW. Something that would leave such an impression on me that every time I would think about it I would experience that same feeling over and over again. Even with all the guide books that I purchased, there was always one suggestion from our travel agent that gave us the WOW.

Today, I will still use a travel agent to book a vacation for me if it is a place that I have never been to and want to make sure I get the full experience. How do I find a good travel agent? If I don’t personally know someone who I met at a professional development conference, then I go online. A survey done in 2016 found that of those asked how they found a good travel agent, 47% of the people said online and 31% said through word of mouth. So how did they find a good travel agent online? There are many websites where you can put in your zip code and find travel agents in your area and who specialize in the area where you want to take your vacation. You may still get a long list of agents to weed through, but the best way to determine who is the best to work with is by their reviews.

Travel Leaders has a really good site where you can find travel agents in your area and the agents will list their specialties including European vacations, Australia, etc. It will also show you if they have any reviews. The reviews are posted by actual clients of those agents who have used them to plan their vacations. Another good place to look for honest reviews from clients is on a travel agency’s Facebook page. These reviews are posted by actual clients as you can see their avatars next to their reviews.

When I am reading reviews, there are a few key things that I look for. Do the reviews talk about making the planning stage easy or effortless. Do the reviews say that the person will work with them again. Do the reviews explain what the travel agent did for them. Do the reviews include any WOW’s that occurred while they were on the vacation.

As I always say, if you find a good travel agent DON’T let them go!

P.S. I would love for you to check out my reviews from all of my amazing clients…CLICK HERE

When you book your vacation with a member of the Life is Better Traveling team, you are supporting local families and business. Thank you to everyone who has supported us over the past 4 years, we have become an AMAZING travel agency due to your support!

All inclusive resort, what does it mean?

Mary Yohannan on

What does it REALLY mean to an “all-inclusive” resort?

You found an amazing deal on a travel website for an all-inclusive resort in the Caribbean, so you decide to go for it. You get to the resort and it is as beautiful as the pictures. After settling
into the room you decide to head down to the pool for a nice refreshing cocktail. You order your favorite drink over the rocks and the bartender asks you if you want to charge it to the room. With a confused look on your face, you say you have the all-inclusive package, but the bartender tells you that it doesn’t include top shelf liquor. With the drink in your hand, you agree to charge it to the room.

You start to wonder what you booked with this deal vacation you are on. Is it just the top shelf alcohol that is not included? What other items, activities, food, drinks, etc will you have to pay for? Often when someone books an all-inclusive resort, they truly believe that they are paying for everything upfront including premium alcohol, food, activities, transfers, and resort sharing to name a few. Unfortunately, the term all-inclusive can sometimes mean more exclusive. All of this is usually explained in the fine print when booking the vacation, but when you think you are getting an amazing deal who reads the fine print! I know I don’t.

The truth is, if you want an all-inclusive resort then you really do want to pay for everything upfront. You have set your budget, and you want the food, drinks, transfers, activities, and resort sharing to all be included in that cost. You don’t want to have to pull out your credit card for any extras. But how do you know that everything is TRULY included in the pricing? Besides reading the fine print, look for key words when a resort is advertising. Sometimes you will read alcohol is included but that doesn’t mean premium alcohol. When it comes to food, the advertisement may say that the resort is a la carte, but if you wanted to eat at one of the specialty dining restaurants at the resort it may not be included in the all-inclusive pricing. Many resorts boast about their onsite activities including water activities, but have you ever noticed that they do no specifically say “motorized” water activities or games such as bingo. Be cautious when the wording says “some” activities “may be included.” Many times when you book your vacation you forget that you will need transportation to and from the resort. Transfers can be very expensive once you get to the destination, so getting them included in the package pricing upfront will help save you money.

Trying to find the best all-inclusive resort for your next family vacation, one where you won’t have to pay more out of pocket when you get there, can become overwhelming and exhausting. The good news is I am going to give you 4 nuggets of advice to help you make it easier:

1. Give up on the deal. The saying “you get what you pay for” is always TRUE and when it comes to all-inclusive resorts it holds VERY TRUE!

2. Sit down and figure out a budget like you would for any other vacation. When you have a budget to work with you will find many more resorts that are going to fit your needs, without having to get out the credit card on vacation.

3. Look for key words on the resort’s website that would indicate what is NOT included in the all-inclusive pricing. These words include: some, limited, a la carte, minimal fee, varying, typically

4. Call a travel agent. Why make it harder on yourself than you have to. Pick the destination and then let a good travel agent do the research on which resorts will fit your needs.

Don’t forget to tell your travel agent at Life is Better Traveling to give you a quote for travel protection when planning your next vacation.

P.S. Call me this year to plan your AMAZING All-Inclusive vacation. I guarantee we will plan the perfect vacation for you!

Why Your Next Vacation Should Be Customized?

Mary Yohannan on

Vacationing the way you too!

At Life is Better Traveling we always say “Connecting Friends and Family through Customized Vacations.” But what is a customized vacation? A customized vacation is a vacation that fits your needs, desires, and overall goal of the vacation. When you first start to plan a vacation, you get on the internet and start browsing different sites for the destination you want to go to. All too quickly you are confronted with multiple options and many suppliers who all sell vacation packages to that destination. It seems like an endless task to continue trying to do more research so you start asking friends. You hear about amazing stories of their travels and you want to go more than ever. Reality sets in that you again have to get back on the internet to do the research. The truth is you don’t.

There are many different reasons you want to travel to a particular destination: the food, the sites, the people, etc. What if you could do and see all the things that you wanted to do and see without having to choose a preset tour? Well, that is where our travel agency comes in. We put together customized vacation packages for what you want to do and see. You contact us with which destination or destinations you want to see and put together a tour package that is only for you. Do you want to fly to London on business class stay 2 nights then fly to Italy for 5 nights and then onto Portugal for 4 nights? Guess what, we can do that for you and even recommend sight-seeing tours, provide transfers, rail, accommodations, and travel insurance. You pick the destinations and we put it together.

Why not a preset tour? I have personally done the preset tours. I had to have my luggage set outside my hotel room by 4:30am to get on the bus by 6:00am. I had one hour to tour a city that had so much history I had to pick which single spot I wanted to see because I didn’t have time to see them all. Did I still enjoy myself? Yes, I did but I learned from that experience that I wanted a more relaxed vacation and I wanted to see the sites the way I wanted to see them. I would have loved to have had a private tour guide of the Roman Baths in Bath, England, absolutely. You better believe that next time I go, I will have a private tour guide!

A customized tour must be more expensive than a preset tour, right? I am finding that when you customize a tour it is actually less expensive then when you do a preset tour. I have to preface though, that a customized tour is not an apple to apples comparison to a preset tour. You are not paying for a motorcoach, driver, and tour guide for an entire vacation. You are picking accommodations that fit your needs, tours that you want to do, and restaurants that fit your palate. When we breakdown the pricing, it typically does come in a few hundred dollars less which helps you make the easy decision of buying travel insurance.

But what if I am a bit nervous about doing my own thing? That is ok. Even though we can plan your hotel, rail, flights, car rental, etc on your own terms, we have plenty of sightseeing tours that you can do with a group. Most of them will be half-day or full day tours, but you will be either with a small group of people to see the sights or a larger group of people, typically no more than 30 people. This way you can have the best of both worlds!

Do you have a form I need to fill out to put together a customized tour? No. You simply call me and we discuss where you want to go and what you want to see. One of my favorite things to do on the phone with you is to really get a good understanding of why you want to take this trip or vacation. Everyone has a reason for their trip whether it is a Whiskey tour of Scotland or island hopping on Hawaii. Whatever your reason is to take the trip, then that is what we want you to be able to do. The trip or vacation is really what you want to make out of it.

Now that you have a better understanding of what our travel agency can do for you in putting together a customized vacation, give us a call today and let us help you start connecting friends and family through customized vacations.

Request a Travel Planning session today for FREE!

Traveling to Charleston with Kids!

Mary Yohannan on

Charleston, South Carolina

If you haven’t been, why you must go!

Our family recently took a family vacation to Charleston, South Carolina. The last time my husband and I were in Charleston we didn’t have any children and we enjoyed the pleasures of Down Home Southern Cooking. We walked around the romantic waterfront and sat in front of the iconic Pineapple fountain while watching the sunset project beautiful hues of pink and purple onto the bay. We walked around the entire historic district taking in the sights of various mansions, quaint alleyways, and hearing ghost tales of years that have gone by. One thing about Charleston is that the historic district remains the same, not much had changed in the past 10 years since we were there last. Except, this time we had two little ones with us.

We didn’t have much time at the Pineapple fountain before one of the children had a meltdown and didn’t want to get a picture as a family, but we tried anyway. The meltdown probably came from a long day of excitement, playfulness, and good food as there is a lot of amazing things to do in Charleston with children. Every day the kids were exhausted, ate well, and couldn’t wait to get out of the hotel the next day to see where we were going next. One thing to make sure of when you travel to Charleston with the kids is to make sure they get a good, hearty breakfast. There are so many amazing breakfast places in the historic district and we found them by simply asking our concierge where to eat. There is an amazing place on Meeting Street called Toast that has homemade biscuits the size of my hand. They may be large but they are not heavy. We visited Toast on several occasions as they had some interesting breakfast items that we wanted to try, and the food was consistently good.

Anywhere we travel, if there is an aquarium or zoo, it is a must stop on our itinerary. It had been 10 years since I was last at the Charleston Aquarium so I didn’t recall exactly what was there. Our first stop was to the outdoor enclosure which was a nice surprise. It was a large pool containing several rays. If the rays come close to the surface of the pool you can actually touch them. Now if you have recently seen Finding Dory, there is a part in the movie where the animals in the “touch pool” don’t really liked to be “touched” and when the kids put their hands in the water they all start to find hiding places. I felt like this scene played out when we were at this pool as the rays clearly didn’t want us to touch them because they all stayed at the bottom! There were two windows on the bottom of the pool that you could look in and see the rays swimming around happily and that kept the kids occupied for some time.

Inside the aquarium they have several great exhibits including their large tank with a sea turtle that is my size in height. They put on various educational seminars about every half hour at various exhibits throughout the aquarium and these seminars really kept the interest of the kids. One seminar was about alligators and crocodiles, and at the end of the seminar our children actually had the opportunity to pet an alligator, which was a huge excitement for a 5-year-old. After talking with another employee about what fish and rays eat, she gave each of us a small cup with uncooked shrimp. The kids put the shrimp on the end of a rod and then they feed the rays. This was a interesting experience because the rays come up to the glass and use the glass as guidance to find the food. They are quite aggressive when it comes to food and the large rays would push the smaller rays to the side to get the food. Again, pure excitement for the kids! I would highly recommend a half-day to do the aquarium, and try to schedule it so you can see the seminars.

The Children’s Museum of Charleston is another must when visiting Charleston with the kids. It is all one floor and there are seven large rooms each with a different theme. I personally like the castle themed room, but the pirate ship was a huge hit with the kids. The seven rooms are: the arts and crafts room, the castle room, water play room, large building blocks room, pirate ship room, the baby play area, and grocery shopping room. Each room was designed to have the kids engaged in some type of activity and they were able to dress up in various characters in some of the rooms. It was fun to see the kids dressed up like pirates and running around a pirate ship yelling at each. I also enjoyed thegrocery store because the kids have a shopping list and then they must go around and pick up the items. Once they have retrieved all of the items they bring them to the kids sized check-out line and the parents can scan their items. The kids pay with fake money and they can bag their own items.

If you have little ones under the age of two, there is a whole area that is enclosed so the kids can’t get out. They have soft pillows, slides, climbing stairs, and big foam blocks for the little ones to play. The time flew by so fast when we were here that we didn’t get to go outside to ride the big fire truck or do any of the other outdoor activities. I would highly recommend the Children’s Museum for either a half-day or if the weather is nice and you can play outside, a good 6 hours.

Check out next week’s ezine when I talk about how to survive at a plantation with kids!

Click Here to check out the Life is Better Traveling Team!

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Congratulations to Mary!

She recently earned the distinguished Certified Travel Associate (CTA) designation from the Travel Institute, the travel industry’s oldest education organization. She completed a comprehensive exam-based training program that demonstrates extensive industry knowledge and experience, and she must continue to fulfill stringent education credit requirements each year.

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Have a Great Week!

When and How to Buy Travel Insurance

Mary Yohannan on

Travel Insurance,

When and How to Buy

You plan all year, sometimes even two years in advance to take that big trip. You have been slowing putting money aside, saving up, and right before you are supposed to go on this amazing journey something happens. You can’t go! What are you going to do? You read through all the cancellation policies and most of them say “100% non-refundable 6 days prior.” Oh no, you are within that time frame. No refund! All those hard earned dollars down the drain.

Most of us are lucky that this scenario does not happen to us. However, life has a way of throwing curve balls at us so you want to make sure that when that curve ball comes your way you know exactly where to hit it, with travel insurance.

There are many travel insurance companies out there selling only travel insurance. The question now becomes, Which one works best for you? Your travel agent is the best guide as to which company will provide the most coverage for your needs. You don’t need to purchase the “Platinum Plan” to get good coverage. Most times their basic plans, or gold plans will cover up to 100% of your non-refundable costs and give you very good health coverage also.

Some things you want to make sure you do when buying travel insurance:

Tip #1: Buy travel insurance within 15 – 21 days of your initial deposit to ensure coverage for pre-existing medical conditions.

Tip #2: Only buy “Cancel for Any Reason Coverage” if you really are on the fence about going on the trip. Most medical issues for both travelers and immediate families is covered under their reasons for cancellation plus, this is an added cost that you may not need to pay.

Tip #3: Check what your medical insurance covers for out of country visits. Don’t buy additional medical coverage if you already have good medical coverage.

Tip #4: Renting a car? Check what your credit cards and car insurance coverage for any damage to vehicle overseas. Consider buying additional coverage if you already have high premiums here in the states or you don’t have enough coverage.

Tip #5: Make sure to get a comprehensive copy of your purchased policy from your travel agent. Each state has different policies so make sure you have received the correct one for the state you live in.

Tip #6: READ OVER YOUR POLICY!!! The more you know before you go the better. If you have any questions about the policy call the travel insurance company directly for a full explanation.

Click Here to check out the Life is Better Traveling Team!

Congratulations to Mary!

Have a Great Week!

Questions Answered by a Travel Agent

Mary Yohannan on

The Travel Agent is Alive!

I am going to answer all those questions that we commonly get asked…

John, did you know that unlike the caveman, the travel agent is not extinct? I hear this all the time, “I thought travel agents were extinct!” We are here to stay and becoming larger in numbers. Home based travel agents are popping up everywhere. Some people think it will be an easy way to make money and get into this profession for all the wrong reasons. I always tell anyone I meet, “If you have a travel agent you like, don’t let them go because good travel agents are hard to find.” So the question becomes, if you aren’t booking with a travel agent/consultant, then WHY NOT? Here are some common questions my team of consultants and myself here when people find out what we do and our honest answers:

Why should I book with you because I can do it online?

This is a question we often encounter. When looking at deals online or pricing shopping for your next vacation be sure that it is an apples to apples comparison.

When booking online beware of the various “Hidden Fees” from the major online companies.

You can book online. Sometimes travel agents will not be able to beat the PRICE available online but please make sure that you are aware that if something goes wrong while you are on the vacation, you do not have an advocate or voice to better or fix the problem.

When booking online make sure you understand the Terms and Conditions of cancellations and refunds. It can become very confusing and you may have to pay heavy fees to change your itinerary in addition to any fees you must pay the resort, airlines, hotel, train, cruise line, etc.

What should my travel agent being doing for me?

Travel agents should be doing all of the work for you. They should be comparing different resorts, cruise lines, hotels, airfares, etc. We will NOT always be the “best deal” but we should always be getting you the best VALUE!!!

Your travel agent should be available to talk with anytime you need them. Automated systems are fine as long as you get to talk with someone.

Your travel agent should have all your details on hand so when you book with them they know exactly what you want.

Your travel agent should keep you updated on any and all changes to the itinerary including air or train departure times, resort or hotel renovations, cruise line issues.

Your travel agent should take care of any cancellations and refunds if for some reason you would have to cancel.

Your travel agent should send you all your documents either via mail or email.

Your travel agent should call you a few days before you leave for your vacation to make sure that you have everything you need and update you on any last minute changes.

Are travel agent service fees common?

Yes! Travel agents are providing a service to you. They are experts in their field or niche and this type of expertise is what you are need to make the most out of your vacation.

Most chain travel agencies and online travel booking engines charge fees. You are paying for the computer to book your vacation with little to no understanding of what you are looking for out of your vacation. Instead, work with a travel agent who really knows your vacation needs.

Most travel agents charge a fee that is reasonable to the amount of work they will be doing for you. Some travel agents have a flat service fee that can be upwards of $500 per person going on the trip. These fees are usually associated with high end luxury travel that requires a lot of personalization.

Group travel fees will also vary. Again, a lot of work can be put into putting together an itinerary for groups so the fees may be more.

Don’t travel agents make commission, so why the service fee?

Yes, travel agents do make commission from suppliers and vendors as a thank you for referring clients to their establishment. Service fees are for the many hours a travel agent is researching so they can put together an amazing itinerary, answering questions from you and the supplier, and the many phone calls to suppliers to get you the best price and amenities. .

If the vacation is cancelled by the client, the travel agent may not be paid commission. The work was done but the travel agent did not get paid. Most people don’t work for free so travel agents charge service fees to ensure they get paid for their work.

What if I don’t like my travel agent, can I leave?

Absolutely! If your travel agent is NOT listening to your needs or wants for your vacation drop them immediately and move onto someone else.

Even if you have booked a vacation, you can switch travel agents. Most bookings are transferable as long as you consent to the booking being transferred to the new travel agent.

Bookings cannot be transferred if full payment has been made, which is usually 60 to 90 days prior to departure. If you are unhappy early on then don’t wait to change!

I have to cancel, who do I call?

Your travel agent. You don’t have time to be calling every supplier to cancel your trip or you can’t. This is why you have a travel agent. Peace of mind knowing that it will all be taken care of and your refund is on the way, of course if you bought travel insurance.

Click Here to check out the Life is Better Traveling Team!

Congratulations to Mary!

Have a Great Week!